Business Systems Lead Analyst - Medical Device - Biotech - Healthcare

Job Description

Business Systems Lead Analyst

The Senior Program Analyst / Business Systems Lead Analyst plays a key strategic role in shaping and implementing a technology vision for our client. This involves aligning technology initiatives with the broader business strategy while ensuring seamless integration with international parent organisations.

Responsibilities

Technology Leadership

• Develop and implement a technology vision and strategy aligned with business growth and global objectives
• Oversee the planning, development, and implementation of IT solutions across local and global operations
• Manage and optimise the technology infrastructure, ensuring security, efficiency, and business continuity
• Lead solution architecture, software development, database design, software integration, and IT project management
• Ensure IT effectiveness and efficiency by delivering strategic information technology solutions both locally and globally
• Oversee the customisation and integration of business-critical applications such as Salesforce, SharePoint, MS Access, Master Control, Mulesoft
• Lead the development of reporting and analytic frameworks to support business decision-making
• Provide IT support and vendor management for third-party applications and platforms
• Ensure adherence to IT policies, procedures, risk management, and governance standards
• Manage the IT budget, ensuring cost-effective allocation of resources and strategic investments
• Lead and oversee project management efforts, ensuring project deliverables are met on time and within budget
• Provide executive and management reports on IT initiatives and operational performance

Global Strategic Collaboration

• Serve as the primary liaison between Australian Subsidiary and US Subsidiary, ensuring smooth collaboration on technology and operational initiatives
• Facilitate knowledge exchange, innovation, and integration across global teams

Other Features of Job

• Problem-solving and troubleshooting of day-to-day IT and operational issues
• Database administration and optimisation
• Vendor management, ensuring smooth delivery of third-party solutions
• Cross-functional collaboration with finance, operations, and global IT teams

Qualifications

• Strong knowledge of technology strategy, solution architecture, and software development in a laboratory, healthcare, or biotech environment
• Exposure to LIMS (Laboratory Information Management Systems) or other laboratory IT solutions
• Expertise in enterprise applications such as Salesforce, SharePoint, SQL Server, Visual Studio, VB, VB.NET, .NET, ASP.NET, C#, Mulesoft and MS Access
• Experience leading multi-functional IT teams and managing complex IT implementations and integrations
• Advanced understanding of IT governance, risk management, and compliance within regulated industries
• Strong project management skills, including experience with Agile and Scrum methodologies
• Ability to collaborate with global stakeholders, ensuring alignment with corporate objectives
• Vendor management experience, including contract negotiation and service level agreement oversight
• Strong communication and leadership skills, with the ability to engage executive teams and cross-functional stakeholders

Preferred Experience

• Experience working in a global corporate environment with cross-regional collaboration
• Knowledge of regulatory and compliance frameworks specific to biotechnology, healthcare, or medical devices

Requirements

• Australian / New Zealand citizenship or permanent residency is required