Technology Risk Governance Manager

Job Description

Help us deliver a better tomorrow

Australia Post is delivering for all Australians. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.  

Help us deliver like never before 

We're hiring for a Technology Risk Governance Manager, in this individual contributor role you will play a key role in supporting the process for identification, assessment, and mitigation of technology risks across the organization. You will partner closely with and support a peer Technology Risk Manager and ensure that Technology risks are managed in line with the Technology Standards.

This role will facilitate the operational support, oversight and reporting of technology risks, enabling safe innovation, regulatory compliance, and operational resilience across the logistics value chain.

You will work closely with the Enterprise Services technology, operations, and business teams to provide specialist advice, insight, guidance and support and ensure that effective risk management practices are in place (including for the cloud environments).

This is a unique opportunity to drive technology risk governance, partnering across teams to enable safe innovation, regulatory compliance, and operational resilience in a transforming organisation.

What you’ll deliver with us 

Risk Identification & Assessment

• Support the proactive identification, assessment, and facilitate mitigation of technology risks across operational environments and transformation programs.
• Plan and execute regular and ad-hoc reviews into areas of significant technology risks to the organisation, including deep dives, and facilitating commercial solutions for any issues that may arise.
• Partner with delivery teams, architects, and operational leaders to integrate risk management into business-as-usual processes and project lifecycles.
• Maintain a current risk register reflecting emerging threats, system dependencies, and control effectiveness.

Risk Governance & Framework Implementation

• Facilitate regular risk and control assessments and timely remediation of identified gaps.
• Support the Technology & Cyber Controls Assurance function in undertaking reviews against the minimum policy, standard and control requirements.
• Undertake targeted reviews of the effectiveness of key Technology controls and provide reporting & insights.
• Develop and implement risk management processes, libraries and documentation that will help improve transparency and management of enterprise and business unit technology risks and associated compliance and operational requirements.

Transformation & Change Assurance

• Provide risk advisory support for technology operations and systems within transformation projects.
• Review and challenge technology designs, change management processes, and vendor engagements from a risk perspective.

Collaboration & Stakeholder Management

• Effectively influence stakeholders to negotiate and agree appropriate risk recognition, mitigation plans, and resource commitments to mitigate technology risks.
• Build strong relationships with IT delivery leads, cyber security teams, and business units to promote a proactive risk culture.
• Act as a trusted advisor to senior executives on key risk exposures, emerging threats, and control enhancements.

Insights and Reporting

• Support balanced discussions for progressing risk mitigation vs risk acceptance
• Support and assist with reporting on risks, KRIs and controls testing for various forums including the Audit & Risk Committee, GM operational forums and Risk Representative Working Group
• Support delivery of high-quality, data-driven risk reporting for executive and board-level audiences.
• Provide insights into technology risk trends, key risk indicators (KRIs), and control maturity.

About You 

You have a strong background in Technology Risk and IT Governance within large, complex organisations, with proven experience in risk management supporting technology or digital functions. Your expertise covers technology, digital and information governance, security risk, and operational frameworks such as ISO27001/2, ITIL, E8, NIST, and COBIT, along with familiarity with APRA CPS 230/234, ISO 31000, or similar standards. You excel at translating complex technical information into clear business language, engaging and influencing senior stakeholders, and maintaining effective relationships across the business. Your analytical, problem-solving, and communication skills set you apart.

You’ll also bring

• Ability to translate and present complex technical and operational information into simple business language to engage business stakeholders
• Demonstrated ability to influence, challenge, and engage senior business and technology leaders.
• Maintaining strong objective relationships beyond span of control
• Excellent analytical, problem-solving, and communication skills.

How we’ll deliver for you

At Australia Post, we believe in investing in our people and fostering a supportive and inclusive work environment. Here’s how we’ll deliver for you: 

• Career Development: We offer opportunities for professional growth and development, helping you to build a rewarding career. 
• Work-Life Balance: We understand the importance of work-life balance and offer flexible working arrangements to support your personal and professional needs. 
• Employee Wellbeing: We prioritize the wellbeing of our employees, providing resources and support to ensure a healthy and safe work environment.

We’re delivering together 

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees. 

We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees. 

We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace.  If you have any questions about accessibility, please contact our Diversity & Inclusion team on inclusivecareers@auspost.com.au.

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