Technology Risk Manager

Job Description

Help us deliver a better tomorrow

Australia Post is delivering for all Australians. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.  

Help us deliver like never before

We're hiring for a Technology Risk Manager, in this individual contributor role you will play a pivotal role in embedding effective risk management across our technology business units. You’ll ensure technology risks are proactively identified, assessed, and managed, supporting a business undergoing significant transformation, including large-scale system modernisation, cloud migration, and automation initiatives.

You will facilitate both strategic and operational oversight of technology risks, enabling safe innovation, regulatory compliance, and operational resilience throughout the logistics value chain. Working closely with Enterprise Services technology, operations, and business teams, you’ll provide specialist advice, insight, and guidance to ensure robust risk management practices are in place, including within cloud environments.
  
This is a unique opportunity to shape the future of technology risk management in a business undergoing significant transformation, driving innovation and resilience across the organisation.

What you’ll deliver with us 

Risk Identification & Assessment

• Lead proactive identification, assessment, and facilitate mitigation of technology risks across operational environments and transformation programs.
• Plan and execute regular and ad-hoc reviews into areas of significant technological risks to the organisation, including deep dives, and facilitating commercial solutions for any issues that may arise.
• Partner with delivery teams, architects, and operational leaders to integrate risk management into business-as-usual processes and project lifecycles.
• Lead the development of BU level risk profiles based on their risk register reflecting emerging threats, system dependencies, and control effectiveness.

Risk Governance & Framework Implementation

• Embed the enterprise risk management (ERM) framework for technology and digital operations within Line 1.
• Facilitate regular risk and control assessments and timely remediation of identified gaps.
• Develop and implement risk management processes, libraries and documentation that will help improve transparency and management of enterprise and business unit technology risks and associated compliance and operational requirements.
• Support continuous improvement and consistency in governance processes, reporting, and escalation pathways.

Transformation & Change Assurance

• Provide risk advisory support for technology operations and systems within transformation projects.
• Review and challenge technology designs, change management processes, and vendor engagements from a risk perspective.
• Ensure alignment of risk management with business continuity and disaster recovery planning.

Collaboration & Stakeholder Management

• Effectively influence stakeholders to negotiate and agree appropriate risk recognition, mitigation plans, and resource commitments to mitigate technology risks.
• Partner with Line 2 Risk, Internal Audit, and Technology Operations to maintain a consistent and integrated risk view.
• Build strong relationships with IT delivery leads, cyber security teams, and business units to promote a proactive risk culture.
• Act as a trusted advisor to senior executives on key risk exposures, emerging threats, and control enhancements.

Insights and Reporting

• Facilitate balanced discussions for progressing risk mitigation vs risk acceptance
• Deliver high-quality, data-driven risk reporting for executive and board-level audiences.
• Provide insights into technology risk trends, key risk indicators (KRIs), and control maturity.
• Monitor external developments in technology, logistics, and cyber risk landscapes to inform decision-making.

About You 

You have extensive experience in Technology Risk or IT Governance within large, complex organisations, with a proven track record in risk management supporting technology or digital functions. Your expertise spans technology, digital and information governance, security risk, and operational frameworks such as ISO27001/2, ITIL, E8, NIST, and COBIT. You are also familiar with APRA CPS 230/234, ISO 31000, or equivalent risk standards, enabling you to deliver robust and effective risk management solutions.

You’ll also bring 

• Ability to translate and present complex technical and operational information into simple business language to engage business stakeholders
• Demonstrated ability to influence, challenge, and engage senior business and technology leaders.  
• Maintaining strong objective relationships beyond span of control
• Excellent analytical, problem-solving, and communication skills.

 
How we’ll deliver for you  

At Australia Post, we believe in investing in our people and fostering a supportive and inclusive work environment. Here’s how we’ll deliver for you: 

• Career Development: We offer opportunities for professional growth and development, helping you to build a rewarding career. 
• Work-Life Balance: We understand the importance of work-life balance and offer flexible working arrangements to support your personal and professional needs. 
• Employee Wellbeing: We prioritize the wellbeing of our employees, providing resources and support to ensure a healthy and safe work environment.

We’re delivering together 

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees. 

We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees. 

We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace.  If you have any questions about accessibility, please contact our Diversity & Inclusion team on inclusivecareers@auspost.com.au.

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